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Tra Cứu OPAC
11.11.2025


Managing customer experience and relationships : a strategic framework
11.11.2025

Managing customer experience and relationships : a strategic framework
  • Sách
  • Peppers Don.
    Managing customer experience and relationships : a strategic framework / Peppers Don 3ed.
    Hoboken, New Jersey: Wiley, 2017.
    xxiii, 600 tr, 24 cm.
  • 9781119236252

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