Managing customer experience and relationships : a strategic framework
5.11.2026
Sách
Peppers Don.
Managing customer experience and relationships : a strategic framework / Peppers Don 3ed.
Hoboken, New Jersey: Wiley, 2017.
xxiii, 600 tr, 24 cm.
9781119236252
Sách
Peppers Don
Managing customer experience and relationships : a strategic framework
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Managing customer experience and relationships : a strategic framework 
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